Most investigations agencies do not find wrongdoing because it is incredibly difficult to prove EEO violations. The Seattle Human Resources Investigations Unit makes findings in one-third of their cases and resolves fifty percent of them. This webinar will discuss their philosophy using trauma informed and emotionally literate techniques in investigations and the benefits in the outcomes. Presented by: The City of Seattle ?HR Investigations Unit: Steve Zwerin, Director. Christy Kuna, Senior Investigator & Sonia Johnson, Senior Investigator They will discuss: What is the HRIU? What is its philosophy? How is it working? What is trauma-informed? How can it cross-section with investigations? Six key principles of trauma-informed The Three E's: Events, Experience and Effect Five primary representations of trauma and signs to look out for Why is this knowledge important in the workplace? What is emotional literacy? What do emotionally literate investigators bring to the process? The evolution of emotional literacy in the process The main components of emotional literacy Outcomes and benefits

Date: Jul 21, 2021

11:00 am - 12:00 pm PT
12:00 pm - 01:00 pm MT
01:00 pm - 02:00 pm CT
02:00 pm - 03:00 pm ET

Presented by: